CalBank Mobile Banking Service

CalBank Mobile Banking Service is an easy way to access eligible your CalBank accounts from anywhere, at any time, using your mobile phone. You can use our USSD Code (*771#) to securely view your account balances and activity, transfer money between accounts or pay bills.

Our CalBank Mobile Banking is designed specifically for mobile phones and it runs on the USSD application. It does not require internet access to function.

CalNet on the other hand can be accessed with a computer, tablet or phone, but requires internet access to function. You can check your account balance, review your transactions, transfer funds between CalBank Accounts and pay bills through either CalNet or CalBank Mobile Banking.

You can perform the following services from the CalBank Mobile Banking Service:

  • Check Balance
  • Transfer Money to one’s CalBank Account
  • Transfer Money to another CalBank Account
  • Purchase Airtime for yourself
  • Purchase Airtime for another person
  • Transfer funds:
    CalBank Account to MTN Mobile Money Wallet
    MTN Mobile Money Wallet to one’s CalBank Account
    MTN Mobile Money Wallet to another CalBank Account
  • Change your bank personal information

You can access multiple bank accounts provided they were indicated during the registration form completion.

If you’re a CalBank customer; kindly visit any of our branches around the country and fill an application form with your details.

If you do not have a CalBank account, please visit any CalBank Branch, open a CalBank account to access the service.

Please contact our Customer Care Team at any CalBank Branch or call us toll free on 0800 500 500 or email for assistance.

Yes. The service is currently available on MTN, Vodafone and Airtel mobile carriers.

No. It’s a USSD application service, which does not require any application download or usage of smart phones. Similarly, it works on any phone.

Please contact any of our Customer Care Team at any CalBank Branch or toll free on 0800 500 500 or email for assistance.

You should follow all steps recommended by your service provider if you lose your phone and contact any of our Customer Care Team at any CalBank Branch for assistance. You can also call us toll free on 0800 500 500 or via email at

All transactions performed on CalBank Mobile Banking Service are authenticated with a 4 –digit PIN known to the subscriber only.

A subscriber has the option to change the PIN at his/her own discretion.

Our CalBank Mobile Banking Platform is secured and keeps your personal information safe.

Yes, you can transfer funds between your eligible CalBank Accounts and to other third party accounts in CalBank.

It is as simple. Once you have registered your phone number and account numbers at the branch, you will receive a text message to which you can reply with your activation code by dialling the short code *771# to activate. You will also be asked to enter your own security pin (4 digits).

A. Yes. You can change your CalBank Mobile Banking PIN directly from your mobile device. Changes take place immediately. From the menu, select Change pin and follow the instructions.

Contact us on or chat live with us on our website or call the following numbers for assistance 0302 680061-9. You can also call us toll free on 0800 500 500.

Subscribers have a minimum default limit of GHS1,000. Subscribers can however, request for their preferred limits by completing requisite forms at the bank branch.

You can use the service provided you are on a roaming plan from your network provider.