CalBank Agent Banking

As part of our strategy of bringing you convenient banking, we are extending our banking services using registered agents across Ghana. Our Agent Banking network is designed to help Ghanaians across the country be able to access financial services easily and conveniently.

Banking Services Available at our Agent Location Outlets

You will be able to perform the following services at any of our CalBank Agent Outlets:

  • Open a CalBank Snap Account
  • Deposit Cash
  • Withdraw Cash
  • Check your account balance
  • Pay Bills
  • Transfer Funds to anyone in Ghana
  • Perform Mobile Top Up
  • General Enquiry

Benefits of transacting at the CalBank Agent Outlet

  • It’s safe and secure
  • You have easy access to financial services
  • Closer to you…within your neighbourhood
  • It’s convenient
  • No long queues

What to look out for at the CalBank Agent Outlet

  •  The CalBank Agent Code
  • CalBank Agent Certificate
  • CalBank Agent Banking branding

How to perform easy transactions at the CalBank Agent Outlet

  • Choose your service
  • Provide your phone number
  • Confirm transaction details and
  • Confirm the transaction using your fingerprint.

To be able to use the CalBank Agent Banking Channel, you must:

  • Be 18 years and above
  • Be able to authenticate transactions with your bio-metric finger
  • Be an existing account holder or
  • Be willing to open a CalBank Snap Account if you are not an account holder
  • Possess valid National ID (Passport, SSNIT Card, Drivers Licence, Voters’ ID, Ghana Card)

What you need to transact at a CalBank Agent Outlet 

Existing CalBank Customer

  • Bio-metric capture of your fingerprints
  • Contact details; Phone number, email etc.


What you need to open a CalBank Snap Account

 New Customer

  •  Biometric capture of your fingerprint
  • Valid National ID (Passport, SSNIT Card, Drivers Licence, Voters’ ID, Ghana Card)


How much you need 

  • You need a minimum of GHS5 to open the CalBank Snap Account

Where are our CalBank Agents located?

Our agents can be located in

  • Supermarkets
  • Pharmacies and other chemist shops
  • Convenience shops
  • Fuel stations
  • Hotels & Restaurants
  • Distributor outlets such as ECG Vendors
  • Telco Merchants and other businesses