Awards & Recognition
Celebrating Excellence and Leadership in Banking
Over the years, CalBank has been recognized locally and internationally for excellence in banking innovation, customer service, digital transformation, and corporate governance – reaffirming our commitment to delivering value and leading with integrity.
Year
Award
2025
Best Bank in Customer Satisfaction – 36th CIMG Awards
2025
Best Performance in Net Promoter Score (NPS) – 36th CIMG Awards
2025
1st Runner-Up in Service Quality – 36th CIMG Awards
2024
Winner of Maiden BoG e-cedi Hackathon
2023
Winner of 2023 Financial Service Provider of the Year – Ghana Pharma Awards 2023
2023
5 Stars in Service Quality in Consumer Banking – CIMG 34th Annual National Marketing Performance Awards
2023
5 Stars in Customer Satisfaction in Consumer Banking – CIMG 34th Annual National Marketing Performance Awards
2023
Overall Best Bank in Service Quality in Business Banking – CIMG 34th Annual National Marketing Performance Awards
2023
Overall Best Bank in Customer Satisfaction in Business Banking – CIMG 34th Annual National Marketing Performance Awards
2023
5 Stars in Service Quality in Business Banking – CIMG 34th Annual National Marketing Performance Awards
2023
5 Stars in Customer Satisfaction in Business Banking- CIMG 34th Annual National Marketing Performance Awards
2022
Most Responsive Bank by the National Banking College (NBC)
2022
Most Admired Indigenous Bank in Ghana by Brand Africa
2021
Most Innovative Banking App 2021
2021
Best Banking Solutions Provider Ghana
2018
Most Improved and Compliant Taxpayer under the Large Taxpayer Office Silver Category
Year
Ranking
Category
2015
2nd Runner Up
Long-Term Loan Financing
2014
1st Runner Up
Best Bank Corporate Social Responsibility
2014
2nd Runner Up
Long-Term Loan Financing
2012
2nd Runner Up
Financial Performance
2012
2nd Runner Up
Medium-Term Loan Financing
2012
2nd Runner Up
Mobile Banking
2012
Winner
Best Trade Deal of the Year
2011
2nd Runner Up
IT and Electronic Banking
2011
Best Bank
Retail Banking
2010
2nd Runner Up
Corporate Banking
2010
1st Runner Up
Product Innovation
2010
1st Runner Up
Short-Term Loan Financing
2010
Best Bank
Long Term Loan Financing
2010
Best Bank
Trade Finance
2009
2nd Runner Up
Advisory Service
2009
2nd Runner Up
IT and Electronic Banking
2008
1st Runner Up
IT and Electronic Banking
2008
2nd Runner Up
Long-Term Loan Financing
2008
Best Bank
Medium Term Loan Financing
2008
Best Bank
Retail Banking
2008
Best Bank
Product Innovation
2008
2nd Runner Up
Corporate Banking
2008
2nd Runner Up
Advisory Service
2007
Best Bank
Product Innovation
2007
1st Runner Up
Retail Banking
2007
Best Bank
Medium Term Loan Financing
2007
Best Bank
Long Term Loan Financing
2007
Best Bank
IT and Electronic Banking
Year
Award
2022
35th in ranking
2019
33rd in ranking
2018
25th in ranking
2017
26th in ranking
