We would love to hear from you. Please send us a message using the form and we will get in touch.
Step 1: Lodge your complaint using any of these channels: Live Chat on our website or through our social media handles i.e. Facebook, Twitter, Instagram or via email at email@example.com; by calling us toll free on 0800500500 or on 0302739900. You can also visit any of our branches to lodge your complaint.
Step 2: If after 20 working days of lodging a complaint and you are still not satisfied with our services, lodge a complaint to:
The Head, Financial Stability Department, Bank of Ghana,
P. O. Box GP 2674, Accra for assistance.